Policies  Last Updated on February 1, 2022

Cancellation Policy

Live, In Person Events: Cancellations must be submitted in writing two weeks prior to the event in order to receive a full refund (with the exception of a $75 processing fee.) Refunds will not be granted after that date except for in extreme circumstances. Please submit written cancellation requests to learningjourneys@developmentalfx.org


Live, Distance/ Online Events: Cancellations must be submitted in writing to learningjourneys@developmentalfx.org  48 hours prior to the event in order to receive a full refund (with the exception of a possible administrative fee.) Please note that participants will be made aware of their ability to access recordings of the live events upon registration.


Online/ Distance Independent Learning: Participants are not entitled to refunds for this type of learning experience, except under extreme circumstances. Participants may request, however, an extension or delayed start in learning by emailing learningjourneys@developmentalfx.org


DFX Learning Journeys reserves the right to cancel an event with due cause. If a cancellation should occur, participants will be refunded in full and made aware of the cancellation as soon as possible using provided contact information.

Accessibility Policy

In compliance with the Americans with Disabilities Act, DFX Learning Journeys will make every effort to honor requests for reasonable accommodations made by individuals with disabilities, including but not limited to written transcripts, multiple viewing attempts, and an increased amount of time to complete training activities. It is a priority for DFX Learning Journeys to ensure participation in all courses and activities for all individuals. DFX Learning Journeys is committed to ensuring non-discrimination and to resolving any complaints related to a disability in a prompt and equitable manner.

Privacy Policy and Terms of Use

This privacy policy discloses the privacy practices for DFX Learning Journeys and is effective as of April 27, 2021.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information, Profession or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form or enter information on our site.

How do we use your information?

We may use the information we collect from you in the following ways:

How do we protect visitor information?

We are the sole owners of the information collected on this site. All transactions are processed through a gateway provider. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. We do not store your financial data after your order.

Third-party links.

Occasionally, at our discretion, we may include or offer third-party products or services on our website, including any webinars through Thinkific. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Users will be notified of any changes to our privacy policy on our Privacy Policy Page.

Users are able to review or change their personal information by emailing us, calling us, or logging in to their account.

If at any time you would like to unsubscribe from receiving future emails, you can email us and we will promptly remove you from ALL correspondence. learningjourneys@developmentalfx.org

Contacting Us

If there are any questions regarding this privacy policy you may contact us at learningjourneys@developmentalfx.org